The top news for today April 9, 2012 is-- does anyone know their role within the larger organization? Is the employee handbook up to date and in use? New products tools developed by HIRE include updates to employee handbooks and mission statements.  

Today's Big Tip. Cross training can provide measurable benefits and reduce inter-departmental conflicts. In assessing the assets of your company, tossing out machinery or office furniture routinely is not a good MO; likewise getting rid of employees for minor mistakes will prove too costly in the long run.

The HIRE problem solver today is this-- Understanding the customer service fault lines. Is the problem internal or external? How equipped are your employees to deal with their personal problems, and those of the different types of customers they must deal with daily? Answers are available, call us at 954-553-3732 for a free consultation.